To access Sage Video/SRM Video through EZproxy, please make sure that the latest Sage stanza has been updated at your end, which can be found at the link – https://help.oclc.org/Library_Management/EZproxy/Database_stanzas/Sage_Journals
Also, make sure to add the following line to your stanza:
Neverproxy edge.api.brightcove.com
(Should you make any changes to your stanza, please ensure you restart your EZproxy for the changes to become effective).
In addition to this, please also email your EZproxy IP address(es) to Sage at IPUpdates@sagepub.com.