Administrator Portal

How do I hide unavailable content?
By default, all content is visible on SAGE Knowledge and SAGE Research Methods. The administrator can update the account settings in Secure Center to hide a...
Thu, 12 Dec, 2019 at 3:08 PM
Where do I find my instructor note code?
Faculty members Please contact your library and ask for an instructor verification code. Library administrator Log in as account administrator at htt...
Thu, 12 Dec, 2019 at 3:20 PM
Where do I see what we have access to?
To view your account content: Please log into Secure Center at On the Account Detail page, scroll down to the Product Ac...
Thu, 12 Dec, 2019 at 3:22 PM
Can I have multiple administrators?
No. Secure Center only allows one admin per account. 
Thu, 12 Dec, 2019 at 3:30 PM
Size of the Institutional logo Image
There is no size limit for an image to be uploaded as the institutional logo image for the customer in secure center. Image can directly be uploaded and ...
Fri, 24 Jul, 2020 at 11:14 AM
How do I delete user profiles in Secure Center?
If you wish to delete/remove users profile from Secure Center please use the below instructions:  In Secure Center, click the "User Profile Listing&q...
Fri, 28 Jun, 2024 at 10:27 AM
I can see a padlock, why?
A padlock appears beside content that is not available as part of your current subscription.  If access to the content should be available, please contac...
Thu, 12 Dec, 2019 at 3:34 PM
I have lost access, who do I contact?
Please email online support at with the following details: A brief description of the problem Your account number The produc...
Thu, 12 Dec, 2019 at 3:35 PM
How do I change my Secure Center password?
If you would like to reset your password for a Secure Center platform, please follow the below instructions: Go to Secure Center  Press 'Forgotten Pa...
Thu, 11 Jul, 2024 at 2:47 PM