Administrator Portal

How do I hide unavailable content?
By default, all content is visible on SAGE Knowledge and SAGE Research Methods. The administrator can update the account settings in Secure Center to hide a...
Thu, 12 Dec, 2019 at 3:08 PM
Where do I find my Teaching Notes code?
Faculty members Contact your library and ask for a code to access the Teaching Notes for Sage Business Cases. Library administrator Log in as account...
Mon, 3 Mar, 2025 at 8:32 AM
Where do I see what we have access to on Secure Center?
To view what your institution has access to, please follow the below instructions: Please log into Secure Center at https://securecenter.sagepub.com. On ...
Mon, 3 Mar, 2025 at 8:25 AM
Can I have multiple administrators?
No. Secure Center only allows one admin per account. 
Thu, 12 Dec, 2019 at 3:30 PM
What is the size limit for the institutional logo image in Secure Center?
There is no size limit for an image to be uploaded as the institutional logo image for the customer in secure center. Image can directly be uploaded and the...
Mon, 25 Nov, 2024 at 12:46 PM
How do I delete user profiles in Secure Center?
If you wish to delete/remove users profile from Secure Center please use the below instructions:  In Secure Center, click the "User Profile Listing&q...
Fri, 28 Jun, 2024 at 10:27 AM
Why do I see a padlock icon?
A padlock appears beside content that is not available as part of your current subscription.  If access to the content should be available, please contac...
Mon, 3 Mar, 2025 at 8:23 AM
I have lost access, who do I contact?
Please email online support at [email protected] with the following details: A brief description of the problem Your account number The produc...
Thu, 12 Dec, 2019 at 3:35 PM
How do I change my Secure Center password?
If you would like to reset your password for a Secure Center platform, please follow the below instructions: Go to Secure Center  Press 'Forgotten Pa...
Thu, 11 Jul, 2024 at 2:47 PM
Why am I unable to access an eBook I have purchased?
TABLE OF CONTENTS Overview Why am I unable to access an eBook I have purchased? Contact Information Overview When your eBook package becomes ac...
Mon, 15 Jul, 2024 at 1:00 PM